Terms & Conditions

Hetansh Tours and Travels

Last Updated: August 13, 2026

Welcome to Hetansh Tours and Travels. These Terms & Conditions ("Terms") govern your access to and use of the website https://hetanshtoursandtravels.com/ and the travel, tour, transportation, booking and related services provided by Hetansh Tours and Travels.

In these Terms, "Hetansh Tours and Travels", "we", "us" and "our" refer to Hetansh Tours and Travels. "You" or "your" refers to any person accessing our website or using, enquiring about or booking our services.

By accessing or using our website or submitting an enquiry or booking request, you acknowledge that you have read, understood and agreed to these Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.

1. Our Services

Hetansh Tours and Travels may provide travel and tourism-related services depending on the availability and requirements of the customer.

Our services may include, but are not limited to:

The exact services available to you will depend on the package, quotation, booking confirmation or service agreement applicable to your particular request.

2. Website Usage

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not:

3. Enquiries and Quotations

Submitting an enquiry through our website does not constitute a confirmed booking.

Any quotation provided by us may be subject to availability, supplier confirmation, applicable taxes, fees, exchange-rate fluctuations and other conditions.

A booking will be considered confirmed only after the applicable payment has been received and confirmation has been provided by us or the relevant service provider.

4. Booking Confirmation

Customers are responsible for reviewing their booking details carefully before confirming a booking.

This may include:

Any error should be reported to us immediately after receiving the booking confirmation.

5. Travel Documents

Customers are responsible for ensuring that they possess all documents required for their journey.

Depending on the destination and nature of travel, this may include:

It is the customer's responsibility to verify the latest immigration, visa, health and entry requirements applicable to their destination.

6. Visa and Immigration Requirements

Where travel involves international destinations, visa and immigration requirements are determined by the relevant government, embassy, consulate or immigration authority.

We may provide general assistance or information, but we do not guarantee the approval or issuance of any visa, permit or entry authorisation.

The final decision regarding visa issuance and entry into a country rests entirely with the relevant authority.

7. Flights and Airlines

Where flight booking assistance is provided, flight schedules, fares, baggage allowances, cancellation rules and other conditions are subject to the relevant airline or booking provider.

Airlines may change flight schedules, routes, fares, baggage rules or other conditions without prior notice.

We are not responsible for delays, cancellations, schedule changes, missed connections or other circumstances caused by airlines or other third-party carriers, except where liability cannot legally be excluded.

8. Hotels and Accommodation

Hotel and accommodation bookings are subject to availability and the terms and conditions of the relevant hotel or accommodation provider.

Hotel facilities, room types, meal plans, check-in and check-out times and other amenities may vary.

The hotel or accommodation provider may impose additional charges such as security deposits, local taxes, resort fees or other mandatory charges.

9. Transportation

Transportation services may be provided by third-party operators or independent service providers.

Vehicle type, timing, route and availability may be subject to operational circumstances.

Customers must comply with the safety instructions and reasonable rules of the transportation provider.

10. Tour Packages and Itineraries

Tour itineraries are subject to availability and operational conditions.

Hotels, activities, transportation, sightseeing arrangements or other components of a tour may be changed, substituted or rearranged where reasonably necessary due to availability, weather, operational issues, safety concerns, government restrictions or circumstances beyond our control.

Any material changes will be communicated to the customer where reasonably practicable.

11. Prices and Payments

Prices displayed or communicated by us may change before a booking is confirmed due to availability, supplier pricing, taxes, government charges, currency fluctuations or other factors.

The final price applicable to a booking will be the amount communicated at the time of confirmation, subject to any applicable terms.

Customers agree to make payments according to the payment schedule communicated by us.

12. Taxes and Additional Charges

Depending on the service and destination, additional charges may apply, including:

Customers are responsible for charges that are specifically stated as payable by the customer.

13. Cancellation and Refunds

Cancellation and refund conditions depend on the specific service booked and the terms of the relevant airline, hotel, tour operator, transportation provider or other supplier.

Where a separate cancellation or refund policy is provided at the time of booking, that policy will apply to the relevant booking.

Certain bookings may be non-refundable, partially refundable or subject to cancellation charges.

Government fees, visa fees, airline charges, hotel charges, supplier charges and other third-party fees may not be refundable.

14. Customer Cancellation

If you wish to cancel a booking, you should contact us as soon as possible.

Cancellation charges may apply depending on the terms of the applicable booking or supplier.

The refund amount, if any, will be calculated after deducting applicable cancellation charges, supplier fees and other non-refundable amounts.

15. Changes to Bookings

Requests to change travel dates, destinations, hotels, passenger details or other booking information may be subject to availability and additional charges.

Any applicable airline, hotel, supplier or administrative charges may be payable by the customer.

16. Third-Party Service Providers

Travel services may involve third-party providers including airlines, hotels, transportation operators, tour operators, booking platforms, insurance companies and other service providers.

We do not control the operations, policies, schedules, availability or decisions of such third parties.

Third-party services may be governed by their own terms and conditions.

17. Travel Insurance

Customers are encouraged to obtain appropriate travel insurance covering circumstances such as medical emergencies, trip cancellation, baggage loss, delays and other travel-related risks.

Unless expressly stated otherwise, travel insurance is not automatically included in a booking.

18. Personal Belongings

Customers are responsible for their personal belongings, valuables, passports, travel documents, money and electronic devices during their journey.

We are not responsible for loss, theft or damage to personal belongings except where liability is imposed by applicable law.

19. Health and Medical Requirements

Customers are responsible for ensuring that they are medically fit to travel and for complying with any applicable health, vaccination, testing or medical requirements.

Customers should seek appropriate medical advice before travel where necessary.

20. Force Majeure

We shall not be responsible for failure, delay or disruption of services caused by circumstances beyond our reasonable control.

Such circumstances may include:

21. Limitation of Liability

To the maximum extent permitted by applicable law, Hetansh Tours and Travels shall not be liable for indirect, incidental, special or consequential loss arising from the use of our website or services.

This may include losses resulting from delays, cancellations, schedule changes, loss of personal belongings, changes made by third-party suppliers or circumstances beyond our reasonable control, except where liability cannot legally be excluded.

22. Customer Responsibilities

Customers agree to:

23. Intellectual Property

Unless otherwise stated, the content available on this website, including text, graphics, images, logos, designs and other materials, is owned by or licensed to Hetansh Tours and Travels.

You may not reproduce, modify, distribute, publish or commercially exploit website content without prior written permission.

24. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability, accuracy, security or policies of third-party websites.

Your use of third-party websites is subject to the terms and policies of those websites.

25. Website Availability

We aim to keep our website available and functional. However, we do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

We may modify, suspend, update or discontinue any part of the website where reasonably necessary.

26. Privacy

Your use of our website and services may involve the collection and processing of personal information.

Please review our Privacy Policy to understand how we collect, use, disclose and protect your personal information.

27. Changes to These Terms

Hetansh Tours and Travels may modify or update these Terms & Conditions from time to time to reflect changes in our services, business practices or applicable laws.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

28. Termination or Restriction

We reserve the right to restrict, suspend or terminate access to our website or services where we reasonably believe that a user has violated these Terms, applicable law or the rights of Hetansh Tours and Travels or others.

29. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes arising in connection with these Terms or our services shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the location of Hetansh Tours and Travels.

30. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be interpreted to the extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

31. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, applicable booking conditions, quotations, invoices and any separate service agreement, constitute the terms governing your use of our website and services.

32. Contact Us

If you have any questions regarding these Terms & Conditions, please contact Hetansh Tours and Travels through the official contact details published on our website.

Hetansh Tours and Travels

For enquiries regarding these Terms & Conditions, bookings or travel services, please use the official contact details available on our website.

Website:
https://hetanshtoursandtravels.com/